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Quick answers and status details so you always know what to expect.

Status

Services are healthy

Live pricing, weather assist, and budget guardrails are online.

Live pricingOperational
Weather assistOperational
Budget guardrailsOperational
Multi-source dataOperational
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What if a city has no results?

We query multiple sources (Google + OSM). Try a broader region, widen budget/dates, or adjust the radius.

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Do I need paid APIs?

No. Planova runs on free-friendly defaults. Add your own keys only if you want richer details.

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Can I save destinations?

Favorites are coming soon. For now, copy a result and we keep totals stable for your session.

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Is pricing live?

We refresh frequently. Re-run a search to sync flight and stay estimates before you book.

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Why are destinations empty after deployment?

Set NEXT_PUBLIC_BASE_URL to your live domain in production env vars so server fetches resolve correctly.

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How accurate are the cost estimates?

Flight and hotel prices are estimates based on market data. Always verify final prices with booking providers.

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Can I use Planova offline?

No, Planova requires an internet connection to fetch live destination data, weather, and pricing.

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Is my search data private?

Yes. We don't track or sell your search history. Your privacy is our priority.

No destinations showing

  1. 1.Check NEXT_PUBLIC_BASE_URL is set in production
  2. 2.Verify NEXT_PUBLIC_GOOGLE_MAPS_API_KEY is configured
  3. 3.Try widening search radius or budget range
  4. 4.Check browser console for API errors

Map not loading

  1. 1.Ensure Google Maps API key is valid
  2. 2.Check API key has Maps JavaScript API enabled
  3. 3.Verify domain restrictions allow your site
  4. 4.Clear browser cache and reload

Slow search results

  1. 1.First search warms the cache (expect 2-4s)
  2. 2.Subsequent searches use cached data (< 500ms)
  3. 3.Check network tab for slow external API calls
  4. 4.Consider reducing search radius
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